Tracks Auctions Privacy Policy

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Tracks Ltd are committed to respecting and protecting the privacy of all our customers and clients. Please read the following policy carefully in order to understand how your data will be processed and used.

We may collect personal data from you in the following ways:

  • Information provided by filling in forms on our website such as registering for or making a bid in an auction
  • Recording correspondence sent to and received from you by email, telephone, fax, letter, and social media (Facebook, Twitter etc.)
  • Details of transactions relating to Tracks Ltd and our auctions
  • Recording your visits to our website and how you use it
  • Credit Checks (UK bidders only)

We may collect information regarding the following:

  • Your operating system, IP address and browser type, however none of this information can be used to identify any individual
  • In order to help us improve our website and service we may use cookies to access the information (relating to TracksAuction) which is transferred to your computer’s hard drive. Cookies help us to recognise you when you return to our website and to store information about your preferences when using our website. They cannot be used to access anything other than information about TracksAuction. You are able to refuse to accept cookies by activating the setting on your internet browser, however this may affect your access to certain parts of our website.
  • Credit Score (UK bidders only) – Results will include electoral roll registration, public records (court judgements etc.), linked addresses and an overall credit score.

The data which we collect from you may be transferred and stored at a destination outside the EEA (European Economic Area). By using our website and consequently submitting your data you agree to this transfer. Tracks Ltd takes all steps to ensure that your data is stored and treated securely in accordance with the terms set out in this Privacy Policy.

We may collect the following information through our Online Auction software:

  • Your name, billing address, shipping address (if different), telephone number and email address
  • Information relating to your credit card
    All your account information is accessible by you at the website using the unique Username and Password you created when you set-up your online account. Your log-in details and credit card information is encrypted and stored in a secure database with limited access to Tracks Ltd employees only. None of this information is ever made available to any 3rd parties.

None of the information collected by Tracks Ltd will be made available to third parties except in the following circumstances:

  • If we are required to do so by a valid Court Order or lawfully requested by government or law enforcement authorities
  • If it becomes necessary to protect the rights or property of Tracks Ltd
  • Certain personal information may be disclosed to credit agencies to conduct appropriate checks (UK bidders only).

Tracks Ltd will not send you emails asking you to provide account or log-in information. If you receive any suspicious emails regarding your Tracks Ltd account or activity please contact us. Please remember to keep your log-in details a secret and do not give out any personal or account information to third parties. Please also ensure that when you have ended your session on the website you logout of your account using the ‘Logout’ button at the top of your screen and close your internet browser window.

If you have any concerns or questions about anything mentioned in the above policy please email us at